Frequently asked questions – Appointments
Frequently asked questions ;Congratulations on your upcoming wedding! I understand that you want everything to be perfect on your big day, and i am here to help you achieve that. In regards to booking an appointment with me, I recommend scheduling your appointment at least 6 months in advance of your wedding date. This will provide me with enough time to discuss your vision, and create the perfect hair style.
However, I understand that wedding planning can be stressful and unexpected changes may arise. Therefore, I suggest that you contact me as soon as possible to discuss your requirements and schedule your appointment. This will give me enough time to accommodate you and work together to make your wedding day unforgettable.
Frequently asked questions: Trials
When it comes to special events, such as weddings or important photoshoots, getting your hair done plays a crucial role in creating the perfect look. Many people want to ensure that they look their best on these occasions, which is why having a trial run is essential.
Typically, a trial run for hairstyling is recommended to be done at least a few months before the big day. This allows the client to experiment with different styles and looks, and work with myself to perfect the desired result. It also gives the me a chance to try out different techniques and products, making sure that everything will go smoothly on the actual day.
During the trial run, it’s important to communicate openly with the me about what you’re looking for. Bring along any inspiration photos or reference points that you feel represent your vision for your hair. This will help the me to understand your style and preferences, and provide feedback and suggestions based on their experience and expertise.
Overall, a trial run for hair is a crucial step in ensuring that you look and feel your best for your special event. Scheduling it a few months before the big day is recommended to allow for any necessary adjustments or changes before the final look.
Do I have to have a wedding hair trial ?
Certainly! It is highly recommended that you have a wedding hair trial before your big day. A hair trial allows you to try out different hairstyles and determine which one works best for you. It also gives me as your hairstylist the opportunity to see your hair’s texture, thickness, and length, so they can create the best hair style for your specific hair type. This ensures that on your wedding day, your hair will look exactly as you envisioned it. Additionally, having a hair trial will give you peace of mind, as you won’t need to worry about unwanted surprises on your wedding day. All in all, it is highly recommended, as it helps to ensure that your wedding hair is perfect.
When do I need to book in for a wedding hair consultation and trial?
One of the most important parts of preparing for your wedding day is ensuring your hair looks perfect. To achieve your dream hairstyle, it is essential to book a consultation and trial with myself. This will give you an opportunity to discuss your desired look and make necessary changes before the big day arrives.
It is recommended to book your consultation and trial at least 3 to 6 months before your wedding day. This allows enough time to identify the perfect hair style, conduct a consultation, and make necessary adjustments before your wedding.
If you are planning to make a significant change to your hair, such as a drastic cut or full hair colour change, it’s recommended to schedule the consultation and trial earlier to ensure everything runs smoothly.
Booking a wedding hair consultation and trial in advance will give you peace of mind and allow you to focus on other aspects of your special day. It is a great way to ensure your hair looks its best and that you feel confident and beautiful on your wedding day.
I’m getting married in a few weeks time, would you as the hair stylist be available?
Of course, congratulations on your upcoming wedding! I would be happy to help you look your best on your big day. Could you please provide me with a few more details such as the date, time, and location of your wedding? This information will help me determine my availability and ensure that we can schedule a trial run to ensure that your hairstyle is just right before the wedding day. It’s important that you feel confident and beautiful as you walk down the aisle, and I will do everything in my power to make that happen. Additionally, I can offer suggestions on hairstyles that may flatter your face shape and complement your dress, and I am open to incorporating any accessories or themes you may have in mind. I look forward to the opportunity to work with you and make your wedding day as special as possible.
.Travel
How far will I travel for a wedding hair booking ?
For wedding hair bookings, the distance i am willing to travel will depend on the specific details of the booking. As a general guideline, I am willing to travel up to 40/45 min from my home base in Tadworth Surrey for a wedding booking.
Will you come to the venue on the morning of the wedding to style my hair ?
Certainly! I am happy to provide on-site styling services for your wedding day. This includes coming to the venue on the morning of the wedding to ensure your hair looks picture-perfect for your special day. I will work closely with you to understand your personal style, preferences, and the overall wedding theme to create a customised hair style that complements your dress and makeup. With years of experience in the industry, you can trust me to deliver the perfect bridal hair look that enhances your natural beauty and ensures you feel confident on your big day. I understand how important your wedding day is, which is why I am dedicated to making the experience as stress-free and enjoyable as possible. Don’t hesitate to contact me to schedule a consultation or to learn more about my bridal hair services.
How many people can I work on ?
As a hairstylist, my ability to style my clients’ hair during a morning session would depend on several factors. Some of these factors include the complexity of the hairstyles, the length and thickness of the hair, and the styling techniques.
On average, as a skilled hairstylist I can style between 4 to 5 clients’ hair during a morning session, which typically runs from 8 am to about noon. However, this number may vary depending on the factors mentioned above.
Do I work on my own or do I have a team of hairstylists?
As a potential customer, you may be curious about what sets myself as a hairstylist’s business from others. One of the important factors to consider is whether I work alone or as part of a team. As i work solo, it can mean that I offer a more personalised service and a one-on-one experience where I can give you my full attention and expertise. I do know of plenty of other stylists to help me on hand on the wedding day so i can always arrange some amazing stylists if we need an extra pair of hands on the day.
Products
What hair styling products do I use ?
Hair styling products are essential to achieve the perfect hairstyle, but with so many options on the market, it can be difficult to know which ones to use. To determine what hair styling products would be best for you, start by considering your hair type. If you have fine hair that lacks volume, l have products that provide added texture and lift, such as volumising sprays. For thick or curly hair, consider products that help to tame frizz and define curls, such as smoothing creams and curl-enhancing gels.
If you have straight hair, it’s important to consider the style you want to achieve. For a sleek and smooth look, a straightening balm or serum can help to smooth flyaways and create a shiny finish. If you prefer a more tousled, beachy look, look for sea salt sprays that can add texture and create a “just off the beach” vibe.
When selecting hair styling products, it’s important I choose high-quality products that are free of harmful chemicals. I use brands that use natural and nourishing ingredients like argan oil or coconut oil. These ingredients not only provide great hold and shine, but they also help to moisturise and protect your hair from damage. I use a fabulous range called Maira Nila and WOW Products. Ultimately, the best hair styling products for you depend on your hair type and the look you want to achieve.
Hair attachments
Do you attach real hair clip in pieces or provide them ?
When it comes to hair extensions, I provide a variety of options to my customers based on their needs and preferences. One of the most popular options is real hair clip-in pieces. I offer a wide range of hair extension products made from high-quality natural human hair that can be easily attached to your existing hair for a seamless and natural look. My clip-in pieces come in various lengths, colours, and textures, allowing my customers to choose the best fit for their hair type and style. I use Remi Cachet and Hair Kings Brands only, i do not stock them but i can order them in for you. This option is particularly useful for individuals who find it difficult to match their existing hair colour or those with unique hair requirements, this can be done at the trial, orders can take between 3-4 days.
I strive to provide my customers with a wide range of high-quality, natural-looking hair extension options. Whether you choose to purchase our pre-made clip-in pieces or prefer to have your own customised, I guarantee that you’ll love the results!
How the day starts on the wedding day
Who’s Hair would I work on first on a morning of a wedding ?
As a hairstylist on the morning of a wedding, deciding whose hair to work on first can make or break the day’s schedule. I want to prioritise the bride, of course, as her hair will typically take the longest to style and requires the most attention to detail. However, I to take into consideration the number of bridesmaids and hairstyles that need creating so It’s recommended I start with the bridesmaids who have shorter or simpler hairstyles before moving on to those with more intricate styles. This ensures that the bridesmaids are ready on time without compromising the bride’s timeline. Additionally, if any of the bridesmaids are also partaking in makeup, it may be a good idea to interweave their hair and makeup appointments so that everyone can get ready in an efficient and timely manner. Ultimately, the key is to have a well-planned and organised schedule that takes everyone’s needs into consideration, so everyone can feel comfortable and confident on the big day.
Do I need to have freshly washed hair for it to be styled up?
Whether or not you need to have freshly washed hair for it to be styled up depends on the hair type and the style you want to achieve. For some styles, it’s important to start with freshly washed hair to ensure that the hair is clean and free of any product buildup. This is essential if you’re going for a sleek, polished look, as a buildup of oils and product can make your hair appear greasy and weighed down.
On the other hand, there are some styles that work better on hair that hasn’t been washed recently. This is because freshly washed hair can be too slippery, making it difficult to create texture or hold the style in place. In such cases, you may want to use a dry shampoo or texture spray to add grip and volume to your hair before styling.
Ultimately, the decision of whether or not to wash your hair before styling depends on your hair type, the style you want to achieve, and personal preference. If you’re unsure, it’s always best to consult with me and i can offer expert advice and guidance based on your specific hair needs and goals.
Travel charge
Is there an extra charge for hair styling on bank holidays ?
When planning wedding hair appointment, it’s important to factor in any additional costs that may apply. If you’re wondering whether there is an extra charge for hair styling on bank holidays, the answer to this question is yes the cost is £50 extra on top of the booking.
Payments
How do I book in my hair appointment ?
At my business, I believe in providing our customers with a seamless booking experience. To start the process, all you need to do is send us an enquiry through our contact page. Once I receive your enquiry, I will email you the booking forms and terms and conditions so you can review them in your own time.
I understand that it’s important to make informed decisions, so I encourage you to take your time to thoroughly read through the forms and terms and conditions. If you have any questions or concerns, I am always available to assist you and provide the answers you need.
Once you’re happy with the booking forms and terms and conditions, the next step is to sign the forms and send them back to me. Along with the signed forms, I require a deposit of £50.00, which will later be deducted from your trial day cost.
I take pride in ensuring that my customers have a hassle-free and easy booking experience, and I look forward to welcoming you to my business.
How and when do I pay a deposit or final payments?
It is important to establish clear policies and procedures for payment processing. To ensure that all payments are promptly received, I request that all final payments be paid 28 days before the date of service. In the event that this is not possible, I am happy to accept cash on the day prior to commencing work.
I also require trial payments to be made on the day of the trial, with a further deposit due at the end of the trial period. These payments are integral to establishing our agreement and guaranteeing that I can deliver services to the highest possible standard.
To aid my clients in making payments, I offer PayPal as a payment solution. Please let us know if you wish to use this platform andI will be happy to forward the relevant link. For more information on our policies and procedures, please ask to see our T&C’s.
Overall, I believe that a clear and established payment process helps to ensure mutual trust and a successful relationship between service provider and client.
Cancellations
Q:What happens if I need to cancel my hair appointment?
At Makeup by Melissa Melody, we understand that circumstances can arise that might require you to cancel your hair appointment for your wedding. I kindly ask that you inform us as soon as possible if you need to cancel your booking.
I would like to make you aware that should you decide to cancel your appointment, there will be charges applicable. The charges are based on a percentage of the total fees for the wedding services, including bridesmaids and others, that were booked with me.
If you cancel up to 8 weeks prior to the wedding, you will be charged 30% of the total fees. If you cancel up to 28 days before the wedding, you will be charged 50% of the total fees. And if you cancel up to 14 days before the wedding, you will be charged the full 100% of the total fees.
I would like to remind you that cancellations must be made via email, verbal cancellations will not be accepted. I understand that emergencies and unforeseen circumstances can arise, and I will take these into account when considering refunds. However, please note that any refund will be at the discretion of Makeup by Melissa Melody, and refunds are not guaranteed.
I hope you understand my cancellation policy, which has been created to ensure that I can fully commit to your appointments and provide high-quality service. Please do not hesitate to contact me if you have any questions or concerns regarding this policy.
What happens if I can’t make the wedding morning due to illness ?
In the rare and unlikely event that I am unable to attend your wedding on the agreed-upon date, I want you to rest assured that i will do everything within our power to find a suitable replacement hair artist with similar skills and expertise. My commitment to providing you with the best possible service remains unchanged, even in such unfortunate circumstances.
In the event that I am unable to find a replacement artist, we will refund all monies paid for the wedding date, as I understand how important this day is to you and how crucial it is to have your hair done perfectly. I want you to have complete peace of mind when you entrust us with this important task, and I will do everything in my power to make sure that you have the best possible experience working with me.
How to pay
How do you take payments?
I only accept payments made through debit cards, online transfers, and cash.
As you probably already know, debit card payments is a fast, secure, and convenient option for both you and my customers. By allowing my customers to pay with a debit card, I can avoid the time and hassle associated with accepting and depositing cash, and my customers can enjoy the convenience of paying for my services without the need for cash on hand.
Similarly, online transfers offer an excellent option for customers who prefer making payments from the comfort of their own homes or offices. By simply transferring funds electronically, customers can save time and money on checks, postage, and transportation, and enjoy the added security and convenience of online banking.
Lastly, accepting cash is a traditional payment method that remains popular with many customers. By ensuring that you have the cash necessary to make change, you can create a fast and efficient payment process that will keep your customers satisfied and returning to your business.
If you’re in need of any additional information or have any queries regarding my services, please don’t hesitate to get in touch with me. I am always happy to help and provide you with all the information needed to make an informed decision. Additionally, if you’d like a copy of my terms and conditions, I would be more than happy to send this to you. Just let me know and we’ll ensure that you receive it as soon as possible. I believe in complete transparency in every aspect of my business and want to ensure that you feel comfortable and confident in working with me.
You can also find my business through many wedding network suppliers in surrey, one very popular is HITCHED , I am one of the top hair suppliers in the surrey areas .
